Terms and Conditions

Warranty and return information

Return

You have the right to cancel your order up to 14 days after receipt without giving any reason. you has another 14 days after cancellation to return your product. You will then receive the full order amount including shipping will be credited. Only the costs for returning from your home to the webshop are for your own account. If you make use of your right of withdrawal, the product with all accessories supplied and – if reasonably possible – in the original condition and packaging must be returned to the entrepreneur.

To exercise this right, please contact us at info@mblove.family. we will then pay the order amount due within 14 days after registration of your return refund provided that the product has already been returned in good order.

Return exceptions

State here the exceptions to the right of withdrawal. Also clearly indicate with the article itself that it cannot be returned for the consumer ordered. NB: Exclusion of the right of withdrawal is only possible for products:

  1. For sealed products. When the seal is broken, these products are not returnable.
  2. that have been created by the entrepreneur in accordance with the consumer’s specifications; c. that are clearly personal in nature;
  3. which cannot be returned due to their nature;
  4. that can spoil or age quickly;
  5. the price of which is subject to fluctuations in the financial market over which the entrepreneur has no influence;
  6. for loose newspapers and magazines;
  7. for audio and video recordings and computer software of which the consumer has broken the seal.

Guarantee

If it appears upon receipt of a product that it has defects, MBlove will comply with the legal requirements. You can inform us of any damage by returning the goods together with the withdrawal form. The purchase amount will be refunded to your bank account or you can request a voucher.

Entrepreneur identity

Company name: MBlove

Owner: F. Hamidullahkhan PO Box: PO Box 53033 3008HA, ROTTERDAM Website: www.mblove.nl

e-mail: info@mblove.family Facebook: MBlove voedingsdoeken Instagram: MBlove4moms

Kvk nummer: 71856587

Btw nummer: NL001624774B51

Model withdrawal form